As part of Mercedes-Benz on-going commitment to providing you the best customer service, Mercedes-Benz wants to keep you informed about any applicable US recall campaign that may include your US vehicle. 

This resource is always available to you. Simply enter your 17-digit US-based Vehicle Identification Number (VIN) below to see the most complete and up-to-date information on current or previous recalls. This tool will not work for non-US VINs.
 

Contact

Mercedes-Benz of Willoughby

38750 Mentor Ave
Directions Willoughby, OH 44094

  • Sales: (866) 209-9617
  • Service: (877) 261-2569
  • Parts: (877) 261-2569

Hours

  • Monday 9:00AM-8:00PM
  • Tuesday 9:00AM-6:00PM
  • Wednesday 9:00AM-6:00PM
  • Thursday 9:00AM-8:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-6:00PM
  • Sunday Closed