

As part of Mercedes-Benz on-going commitment to providing you the best customer service, Mercedes-Benz wants to keep you informed about any applicable US recall campaign that may include your US vehicle.
This resource is always available to you. Simply enter your 17-digit US-based Vehicle Identification Number (VIN) below to see the most complete and up-to-date information on current or previous recalls. This tool will not work for non-US VINs.
This resource is always available to you. Simply enter your 17-digit US-based Vehicle Identification Number (VIN) below to see the most complete and up-to-date information on current or previous recalls. This tool will not work for non-US VINs.
Contact
Mercedes-Benz of Willoughby
38750 Mentor Ave
Willoughby, OH 44094
- Sales: (866) 209-9617
- Service: (877) 261-2569
- Parts: (877) 261-2569
Hours
- Monday 9:00AM-8:00PM
- Tuesday 9:00AM-6:00PM
- Wednesday 9:00AM-6:00PM
- Thursday 9:00AM-8:00PM
- Friday 9:00AM-6:00PM
- Saturday 9:00AM-6:00PM
- Sunday Closed