Mercedes-Benz Certified Pre-Owned FAQ's


Hours

  • Monday 9:00AM-8:00PM
  • Tuesday 9:00AM-6:00PM
  • Wednesday 9:00AM-6:00PM
  • Thursday 9:00AM-8:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-6:00PM
  • Sunday Closed
Base Warranty Details:
Every vehicle is backed by one of the most comprehensive certified pre-owned warranties available -- now with unlimited mileage.

Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle comes with unparalleled peace of mind. For starters, it´s covered by any remaining portion of the Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty.

Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months -- now, with unlimited miles. For those MBCPO vehicles that are no longer covered by the New Vehicle Warranty, the MBCPO Limited Warranty takes effect at the time of delivery.

Coverage extends to the engine and powertrain, steering, suspension, brakes (excluding wear of discs and pads), electrical system, climate control system, and more.**
*Whichever comes first.
**Please see your Mercedes-Benz Dealer for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty

Extended Limited Warranty
Additional, affordable coverage that starts when the standard warranty ends.
Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the standard MBCPO Limited Warranty -- which now runs for 1 year with unlimited miles, starting when your vehicle's original 4-year/50,000-mile* Mercedes-Benz New Vehicle Limited Warranty expires.

So that you can continue to enjoy unparalleled peace of mind when the CPO Limited Warranty ends, our Mercedes-Benz Certified Pre-Owned Extended Limited Warranty program offers additional coverage for either 1 or 2 years -- now with unlimited miles.

*Whichever comes first. Please see your Mercedes-Benz Dealer for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty.

When does the extended coverage take effect?
Your Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage begins the moment the vehicle's new car warranty and subsequent Certified Pre-Owned Limited Warranty coverage ends, with no time overlap among the three warranties.

Who will honor my Extended Limited Warranty?
Rest assured: The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty is honored at any of the more than 300 authorized Mercedes-Benz Dealers nationwide. And warranty work will be done using Genuine Mercedes-Benz Parts.

Will I be asked to pay any sort of deductible?
Absolutely not. Unlike many other pre-owned warranty programs, the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty contract will never ask you to pay any additional fees for warranty-covered service, parts, or labor.

Can I transfer the Extended Limited Warranty coverage?
If you sell your Certified Pre-Owned Mercedes-Benz to a private party, its new owner can continue the Extended Limited Warranty coverage.

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